I recently lost a hearing aid and was quite perturbed when I realised that the insurance company would source the replacement and would require me to change audiologist. I needn’t have worried: it was the best thing that could have happened. As a cellist and professional musician I had previously been having some issues with the settings and Nigel was the first Audiologist to really understand the issues of performing as opposed to listening to music. He spent a lot of time with me and my cello, both during a home visit and subsequently at his practice, to ensure that everything was correct - and now I can play and forget that I’m wearing hearing aids. Thank you for giving me my enjoyment and confidence back.

Efficient and effective service carried out by a considerate and helpful professional.

Peter was punctual, presentable, pleasant and professional. His knowledge and expertise was perfect. My hearing is now 100%.

'Audiologist was very friendly, most professional and knowledgeable. I am extremely pleased with my hearing aids. I recently ordered new batteries which arrived promptly.'

Hi I would just like to thank Thompson@Son. Hearing Aid Specialists .

I have recently received my new hearing aid and I am delighted with it and the kind, helpful service and obvious knowledge and experience.I cannot thank you enough for the improvement this has made to my life. I am no longer isolated and able to enjoy conversations with family and friends.

I was very impressed with the professional and friendly approach that I received when I recently had the wax removed from my ears.

Excellent. I was very impressed with the knowledge and expertise - first class demeanor. I was amazed to find such a professional, modern practice so fully equipped right on my doorstep in Walton. A very progressive asset to the amenities available in the area.

The Clinic was inviting and met with my expectations. The Audiologist was very helpful and the information was very thorough. My appointments were made speedily and at my convenience.

Very professional and always available. Knowledgeable on products.

I think that the service provided so far by Thompson and Son has been as good as anyone could have hoped for in these Covid ridden times. The fitting of my replacement hearing aid was done without fuss and expertly here at home. Communication has been excellent; I’ve been kept well informed about progress of the provision of a new device and all questions have been promptly answered. Good office work – as well as good audiology.

Service was for wax removal, Peter was punctual, friendly and professional. Given100% information required and patience was shown at all times.

Very impressed with the Audiologist and impressed with the efficiency of the equipment in the Clinic. My new hearing aid is more effective than my original one.

These guys are amazing. Specifically, they have been looking after my mother's ears. Nigel cleans out even the most difficult of wax, provides great advice on hearing aids, exceptional cleaning of aids, diligent . . . even trains nursing home carers how to look after aids when the patient is too incapacitated.

I saw Alan today to check my hearing aids and remove wax from both ears.

We would just like to thank the team for providing an excellent service, we only experienced thoughtful, polite, courteous and understanding with the service we received for my mother hearing aid supply in this difficult time.

After losing a hearing aid (when taking my mask off !) my Insurers put me in touch with Thompson and Son Hearing Care Specialists. How lucky was that! My initial phone call was with Karen. She had a clear and friendly voice and immediately put me at ease. Nigel Thompson, Audiologist, came to my home twice at the time arranged. He tested my hearing, suction cleared ear wax and fitted new Phonak hearing aids. He was very approachable, knowledgeable and patiently answered all my questions. I can certainly recommend this firm. Thank you Thompson and Son.

 

I did not want hearing aids which communicated with each other by WiFi, so Nigel Thompson recommended and supplied an excellent pair of hearing aids designed for use without WiFi, satisfying my needs

I was introduced to this company by my insurers. Happy with the information enabling me to make an informed view on replacement hearing aids. Friendly and courteous service at my home. Appreciated.

Superb Professional service from Nigel and Peter. During several visits to our home, nothing was too much trouble for them. Highly recommended.

I have been a Client of Nigel and Peter for just over 2 years now and have always been very satisfied with the attention I have received. As I live some 60 miles away I don’t see them as often as others might so a trip to Wakefield has often resulted in a cream cake being offered – most welcome! I can only wish them much success and have no hesitation at all in recommending them.

I have been delighted with the service and advice provided so willingly. This has set me up with confidence for the future, especially when in discussion with friends and, at all times, in general conversation. Thank You.

I am very confident that Peter, Invisihear ensured I got the hearing aids that were right for me both in the features and more importantly the quality of hearing. As Invisihear now becomes Thompson and Son I am equally confident that the superb after care I have received from the whole team continue into the future and I wish them all the best with their full-time clinic.

‘I have been with T & S for 24 years and have always found Nigel and Peter to be extremely helpful and professional.  I am very happy to recommend them.

We have always been delighted with the service that Nigel and Peter provide. They have always been extremely knowledgeable, helpful, reliable and kind. We would be lost without them.

May I congratulate Thompson and Son for a first class service, smooth from the first phone call to the fitting of my hearing aid. Nothing was rushed and I was put at ease whilst having my hearing test.